FAQ

What is Vurvel? Vurvel is a luxury wine glass shaped 3-in-1 wireless charger that charges your iPhone, Samsung, Apple Watch, and AirPods simultaneously. It features 25W MagSafe-compatible magnetic charging with CE, FCC, and RoHS certified hardware.

How much does it cost? Standard Edition: AED 299. Gift Edition: AED 359. The Gift Edition includes a premium magnetic gift box, a personalized Thank you card, microfiber cloth, luxury packaging and free delivery within Dubai.

What's included in the box? Standard Edition: Vurvel charger, USB-C cable, UK 45W charger (3-pin plug), and user manual. Gift Edition adds: a personalized Thank you card, microfiber cloth, luxury packaging and free delivery within Dubai.

Is it compatible with my phone? Vurvel works with all MagSafe and Qi2-compatible devices. iPhone 12 and newer charge at full 25W speed. Samsung Galaxy S24/S25/S26 are also supported (speeds vary by model). Check the Compatibility tab on our product page for full details.

Do I need a magnetic case? No — Vurvel works with or without a MagSafe-compatible case. iPhones with built-in MagSafe (iPhone 12+) work natively. Samsung and other Android phones require a MagSafe-compatible magnetic case for proper alignment.

How do I pay? We currently accept Cash on Delivery (COD) within the UAE. Pay when your order arrives.

Do you ship outside the UAE? Vurvel is currently UAE exclusive. We plan to expand to other regions soon. Join our waitlist to be notified.

How long does delivery take? Orders within the UAE are delivered within 1-3 business days.

What is your return policy? We offer a hassle-free return within 14 days of delivery. The product must be unused and in its original packaging. See our Refund Policy for full details.

How do I contact you? Reach us via WhatsApp or through our Contact page. We typically respond within 24 hours.